Consults with users and assists the Distributed Computer Systems Analyst in conducting information assessments to define user needs and systems requirements.
Assists the analyst in the design and configuration of a distributed computer systems environment with appropriate hardware, operating systems software, applications software, and communications components to solve business/office problems for the local area networks.
Assists the analyst in establishing methods and procedures for use of the distributed computer systems including hardware, software, communications, and user training.
Installs and implements distributed computer systems hardware, software, and communications components including enhancements and upgrades.
Determines appropriateness of installing existing operating systems and applications software based on the local area networks’ specific work function, volume of work, and systems storage capacity.
Edits and modifies configuration files for the distributed computer operating systems software, applications software, and for communications with other computers, printers, and other peripheral equipment.
Serves as a liaison with vendors to provide for special requirements for hardware and communications components such as building modifications, air conditioning, electrical or cabling requirements.
Monitors the use of software and hardware throughout the network and provides for on-going identification and resolution of user needs.
Conducts on-site system reviews to evaluate user compliance to system standards and procedures.
Analyzes and resolves hardware, software, and communications problems using diagnostic software and/or technical trouble shooting processes.
Performs on-going networking audits to maintain system security and integrity.
Operates equipment in conjunction with the Distributed Computer Systems Analyst to test new programs.
Conducts on-going support to identify methods/techniques for improving the use of existing hardware, software, and documentation.
Assesses the effectiveness of hardware, software, and communications performance and coordinates with the analyst for improvements.
Assists the analyst in the development and coordination of a distributed processing plan (short term and long term) for the local area networks.
Monitors the software used to ensure that it is meeting the need of the local area networks.
Maintains operating records relating to system production, performance and deficiencies.
Maintains an inventory of the networks’ distributed processing hardware, software, and training including serial numbers, property numbers, level of software, type of training and to whom provided.