Florida Department of Health in Charlotte County (3/2011 – Present)

Distributed Computer Systems Administrator

MIS Program Manager

Supervisor: Alberto Perez

1100 Loveland Blvd, Port Charlotte, FL  33980

(941) 624-7200

  • Plans, designs, and coordinates a distributed processing system (short and long term) with statewide or area networking in a multi-agency environment.
  • Consults with agency administrators and users to conduct information assessments to determine user needs and to define systems requirements.
  • Designs and configures a distributed computer systems environment with appropriate hardware, operating systems software, applications software, and communications components to solve business/office problems for a wide area or statewide multi-agency network.
  • Conducts research and development in distributed processing and information system technologies to support the planning and enhancement of the statewide distributed computer systems network including hardware, software, and communications resources.
  • Administers the designs, codes, tests, and documents computer applications and interfaces applications with existing mainframe applications or data bases.
  • Establishes methods and procedures for use of the distributed computer systems including hardware, software, communications, and user training.
  • Interfaces with all state agencies distributed systems support groups to ensure the distributed processing plan is consistent with the agency objective, and is compatible with existing applications and security requirements.
  • Coordinates and ensures the standard implementation of policies, procedures and systems operations with local computer support personnel.
  • Develops hardware configuration plans for distributed processing systems.
  • Assesses the effectiveness of hardware, software, and communications performance.
  • Ensures equipment is meeting the needs of state agencies as defined in the distributed processing plan and modifies the distributed processing plan as required.
  • Evaluates and selects vendor packaged software or custom written packages from agency or external sources when appropriate.
  • Coordinates with agency management for the acquisition of and contracting for hardware, software, and services (including maintenance).
  • Conducts on-going system audits to evaluate the utility and efficiency of the system's hardware, software, and communications components and the effectiveness of user training programs in meeting management information needs.
  • Performs related work as required.

Florida Department of Health in Charlotte County (11/2009 – 3/2011)

Distributed Computer Systems Specialist

Supervisor: Keith Campbell

 514 East Grace Street, Punta Gorda, FL  33950

(941) 639-1181

  • Consults with users and assists the Distributed Computer Systems Analyst in conducting information assessments to define user needs and systems requirements.
  • Assists the analyst in the design and configuration of a distributed computer systems environment with appropriate hardware, operating systems software, applications software, and communications components to solve business/office problems for the local area networks.
  • Assists the analyst in establishing methods and procedures for use of the distributed computer systems including hardware, software, communications, and user training.
  • Installs and implements distributed computer systems hardware, software, and communications components including enhancements and upgrades.
  • Determines appropriateness of installing existing operating systems and applications software based on the local area networks' specific work function, volume of work, and systems storage capacity.
  • Edits and modifies configuration files for the distributed computer operating systems software, applications software, and for communications with other computers, printers, and other peripheral equipment.
  • Serves as a liaison with vendors to provide for special requirements for hardware and communications components such as building modifications, air conditioning, electrical or cabling requirements.
  • Monitors the use of software and hardware throughout the network and provides for on-going identification and resolution of user needs.
  • Conducts on-site system reviews to evaluate user compliance to system standards and procedures.
  • Analyzes and resolves hardware, software, and communications problems using diagnostic software and/or technical trouble shooting processes.
  • Performs on-going networking audits to maintain system security and integrity.
  • Operates equipment in conjunction with the Distributed Computer Systems Analyst to test new programs.
  • Conducts on-going support to identify methods/techniques for improving the use of existing hardware, software, and documentation.
  • Assesses the effectiveness of hardware, software, and communications performance and coordinates with the analyst for improvements.
  • Assists the analyst in the development and coordination of a distributed processing plan (short term and long term) for the local area networks.
  • Monitors the software used to ensure that it is meeting the need of the local area networks.
  • Maintains operating records relating to system production, performance and deficiencies.
  • Maintains an inventory of the networks' distributed processing hardware, software, and training including serial numbers, property numbers, level of software, type of training and to whom provided.
  • Performs related work as required.

Daystar Communications (9/2004 – 11/2009)

Systems Administrator

Supervisor: Pete Stephens

18215 Paulson Dr., Port Charlotte, FL  33954

(941) 206-7870

  • Systems & Performance Analysis
  • Systems Integration
  • Systems Administration
  • Security Administration
  • Active Directory Administration
  • Database Administration
  • Backup Administration
  • Terminal Services Administration
  • Web Application Design
  • Documenting System Configurations
  • Troubleshooting & Resolving Escalated Systems Issues

Sun Coast Media Group (2/2003 – 9/2004)

Technical Administrator

Supervisor: Eileen Harper

18215 Paulson Dr., Port Charlotte, FL  33954

(941) 206-7870

  • Ascend MAX Remote Access Server Administration
  • Mail & SPAM Server Administration
  • DNS Administration
  • Web Application Design
  • Assistant to the Technical Support Department Manager

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Sun Coast Media Group (2/2002 – 2/2003)

Technical Support Representative

Supervisor: Eileen Harper

18215 Paulson Dr., Port Charlotte, FL  33954

(941) 206-7870

  • [Sunline.Net, NetNeighbors.Net, NutNBut.Net]
    • Provide Technical Support to Dial Up Customers
  • [EZ-List MLS]
    • Troubleshoot & Repair software issues dealing with Microsoft Components
    • Provide training to Realtors on functions of the MLS Software
  • [Daystar Communications]
    • Monitor Network Operations (NOC)
    • Troubleshoot DSL, Telecom and  Email issues

Domino's Pizza, Inc. (1/2001 – 6/2003)

Assistant Manager

Supervisor: Paul Zdanowics

3121 Tamiami Trail, Punta Gorda, FL  33950

(941) 637-8887

  • Repair and recover P.O.S. System for Domino's Pizza
  • Supervised Staff

JMH Computer Consultant (7/2000 – 12/2000)

Self Employed

2768 SW Lois Ave, Arcadia, FL  34266

(941) 206-7870

  • Repair, Upgrade, and Custom built PC Systems 

The Central Florida Shopper (3/2000 – 12/2000)

Office Manager

Supervisor: Dan Collins

2 East Oak Street, Arcadia, FL  34266

  • Used Software applications to build advertisements for The Central Fla. Shopper.
  • Designed and maintain Web Pages for The Central Fla. Shopper 

Collins Management (3/2000 – 12/2000)

Office Manager

Supervisor: Dan Collins

2 East Oak Street, Arcadia, FL  34266

  • Setup and maintain PC Systems for Real Estate Office Use.
  • Designed and maintain Web Pages Collins Management.