Experience

Distributed Computer Systems Administrator

MIS Program Manager

Supervisor: Alberto Perez

1100 Loveland Blvd, Port Charlotte, FL  33980

(941) 624-7200

• Plans, designs, and coordinates a distributed processing system (short and long term) with statewide or area networking in a multi-agency environment.
• Consults with agency administrators and users to conduct information assessments to determine user needs and to define systems requirements.
• Designs and configures a distributed computer systems environment with appropriate hardware, operating systems software, applications software, and communications components to solve business/office problems for a wide area or statewide multi-agency network.
• Conducts research and development in distributed processing and information system technologies to support the planning and enhancement of the statewide distributed computer systems network including hardware, software, and communications resources.
• Administers the designs, codes, tests, and documents computer applications and interfaces applications with existing mainframe applications or data bases.
• Establishes methods and procedures for use of the distributed computer systems including hardware, software, communications, and user training.
• Interfaces with all state agencies distributed systems support groups to ensure the distributed processing plan is consistent with the agency objective, and is compatible with existing applications and security requirements.
• Coordinates and ensures the standard implementation of policies, procedures and systems operations with local computer support personnel.
• Develops hardware configuration plans for distributed processing systems.
• Assesses the effectiveness of hardware, software, and communications performance.
• Ensures equipment is meeting the needs of state agencies as defined in the distributed processing plan and modifies the distributed processing plan as required.
• Evaluates and selects vendor packaged software or custom written packages from agency or external sources when appropriate.
• Coordinates with agency management for the acquisition of and contracting for hardware, software, and services (including maintenance).
• Conducts on-going system audits to evaluate the utility and efficiency of the system's hardware, software, and communications components and the effectiveness of user training programs in meeting management information needs.
• Performs related work as required.

Distributed Computer Systems Specialist

Supervisor: Keith Campbell

 514 East Grace Street, Punta Gorda, FL  33950

(941) 639-1181

• Consults with users and assists the Distributed Computer Systems Analyst in conducting information assessments to define user needs and systems requirements.
• Assists the analyst in the design and configuration of a distributed computer systems environment with appropriate hardware, operating systems software, applications software, and communications components to solve business/office problems for the local area networks.
• Assists the analyst in establishing methods and procedures for use of the distributed computer systems including hardware, software, communications, and user training.
• Installs and implements distributed computer systems hardware, software, and communications components including enhancements and upgrades.
• Determines appropriateness of installing existing operating systems and applications software based on the local area networks' specific work function, volume of work, and systems storage capacity.
• Edits and modifies configuration files for the distributed computer operating systems software, applications software, and for communications with other computers, printers, and other peripheral equipment.
• Serves as a liaison with vendors to provide for special requirements for hardware and communications components such as building modifications, air conditioning, electrical or cabling requirements.
• Monitors the use of software and hardware throughout the network and provides for on-going identification and resolution of user needs.
• Conducts on-site system reviews to evaluate user compliance to system standards and procedures.
• Analyzes and resolves hardware, software, and communications problems using diagnostic software and/or technical trouble shooting processes.
• Performs on-going networking audits to maintain system security and integrity.
• Operates equipment in conjunction with the Distributed Computer Systems Analyst to test new programs.
• Conducts on-going support to identify methods/techniques for improving the use of existing hardware, software, and documentation.
• Assesses the effectiveness of hardware, software, and communications performance and coordinates with the analyst for improvements.
• Assists the analyst in the development and coordination of a distributed processing plan (short term and long term) for the local area networks.
• Monitors the software used to ensure that it is meeting the need of the local area networks.
• Maintains operating records relating to system production, performance and deficiencies.
• Maintains an inventory of the networks' distributed processing hardware, software, and training including serial numbers, property numbers, level of software, type of training and to whom provided.
• Performs related work as required.

Systems Administrator

Supervisor: Pete Stephens

18215 Paulson Dr., Port Charlotte, FL  33954

(941) 206-7870

• Systems & Performance Analysis
• Systems Integration
• Systems Administration
• Security Administration
• Active Directory Administration
• Database Administration
• Backup Administration
• Terminal Services Administration
• Web Application Design
• Documenting System Configurations
• Troubleshooting & Resolving Escalated Systems Issues

Technical Administrator

Supervisor: Eileen Harper

18215 Paulson Dr., Port Charlotte, FL  33954

(941) 206-7870

• Ascend MAX Remote Access Server Administration
• Mail & SPAM Server Administration
• DNS Administration
• Web Application Design
• Assistant to the Technical Support Department Manager

Technical Support Representative

Supervisor: Eileen Harper

18215 Paulson Dr., Port Charlotte, FL  33954

(941) 206-7870

• [Sunline.Net, NetNeighbors.Net, NutNBut.Net]
  • Provide Technical Support to Dial Up Customers
• [EZ-List MLS]
  • Troubleshoot & Repair software issues dealing with Microsoft Components
  • Provide training to Realtors on functions of the MLS Software
• [Daystar Communications]
  • Monitor Network Operations (NOC)
  • Troubleshoot DSL, Telecom and  Email issues

Assistant Manager

Self Employed

Office Manager