Crucial Conversations
Bibliographic information
| Title | Crucial Conversations Tools for Talking When Stakes Are High, Second Edition |
| Authors | Kerry Patterson, Joseph Grenny, Ron McMillan, Al Switzler |
| Edition | 2 |
| Publisher | McGraw Hill Professional, 2011 |
| ISBN | 0071784942, 9780071784948 |
| Length | 288 pages |
| Subjects |
› › Business & Economics / Business Communication / General |